Terms of Delivery

Scope

These terms of delivery apply to all orders placed through my webshop.

Shipping Methods and Costs

I offer various shipping options depending on the delivery location and order size. Exact shipping costs will be displayed before completing your order.

Delivery Time

The delivery time is typically 2–5 business days from receipt of payment. I am not liable for delays caused by unforeseen circumstances or force majeure but will inform you promptly in such cases.

Delivery Address

Please ensure the delivery address provided is accurate and complete. A different delivery address can be specified during the ordering process.

Shipping Information

Once your order has been processed, you will receive a confirmation email with all important shipping details, including a tracking number to monitor your shipment.

Pickup

It is possible to pick up your order in person. Please contact me in advance to arrange a pickup appointment. The purchase is considered complete once the goods have been handed over and inspected.

Right of Withdrawal

You have the right to cancel your order within 14 days without providing a reason.
Exceptions: The right of withdrawal does not apply to personalized or custom-made products.

Complaints

Complaints can be submitted within 14 days of receiving the goods. Please send an email with a detailed description of the issue, including photos of the affected items if applicable.

Payment Terms

I accept various payment methods, including PayPal and bank transfer. Payment must be made before the goods are shipped.

Retention of Title

The delivered goods remain my property until full payment has been received.

Liability Disclaimer

I am not liable for delivery delays caused by force majeure or circumstances beyond my control.

Data Protection

Your data will only be used to process your order and will not be shared with third parties. For more information, please refer to my privacy policy.

Applicable Law and Jurisdiction

The law of the Federal Republic of Germany applies. The place of jurisdiction is my business location, provided you are a merchant, a legal entity under public law, or a special fund under public law.